The goal of the Smart Box application is to allow everyone to find the right specialist for real-time problems, so you dont have to wait weeks to solve a 1-1 problem. In the app, professionals can advertise themselves in real time when they have no work in progress, so those who search can immediately see who is available to resolve the issue.
EULA: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/